Frequently Asked Questions
Everything you need to know about creating a sustainable home.
Are your cleaning products safe for pets and children?
Absolutely. All Happi Planet products are formulated with plant-based ingredients and are free from harsh chemicals like sulfates, parabens, and synthetic dyes, making them safe for every member of your family.
What is your shipping policy?
We offer standard shipping across the country. Orders are typically processed within 24-48 hours and delivered within 3-5 business days. Free shipping is available on all orders over $50.
Can I return a product if I am not satisfied?
Yes, we have a 30-day satisfaction guarantee. If you are not happy with your purchase, please contact our support team within 30 days of delivery to initiate a return or exchange.
Is your packaging eco-friendly?
Sustainability is at our core. We use 100% recyclable bottles and biodegradable shipping materials to ensure that our environmental footprint remains as small as possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.